I hope you find shopping in My Studio a pleasant and easy experience. Below, are a few things to know ...
* With PayPal, you can shop using your own PayPal account OR use American Express, Visa or MasterCard - whatever is most convenient.
* As a rule, items are shipped out in 1-2 business days; at busier times, it may be longer. Please allow up to 1 week for items to arrive.
* Returns may be made for store credit only, and there are no refunds on sale items.
* I guarantee your 100% satisfaction, and if anything arrives damaged, just return it in its original packaging and I will promptly replace it at no extra cost to you.
* If you are ordering by check, there may be a slight delay waiting for out of state checks to clear, usually just 1-2 days.
* Please contact me if you have any problems using the site, and thanks for shopping with jeannebalsam.com!